Johannesburg Water has issued an update about an unplanned water interruption due to a burst pipe. The team is working to repair a 160mm pipe on Grosvenor Road and Berkeley Road. Residents in the affected areas may experience reduced water pressure or intermittent supply. There is currently no estimated time of restoration. Updates will be provided as repairs progress.
Key details
- Reason for outage: Burst 160mm water pipe on Grosvenor Road & Berkeley Road
- Location of issue: Grosvenor Road and Berkeley Road, Johannesburg
- Affected areas: Grosvenor, Berkeley, Westminister
- Status: Johannesburg Water team is sourcing materials and carrying out repairs
- Estimated time of restoration (ETR): Not available at this time
- Current impact: Reduced water pressure or intermittent water supply
- Repair team: Johannesburg Water Communications and Marketing
- Queries: 0860 056 2874 or 011 688 1699
- Email: fault@jwater.co.za
- Update source: See the official notice at the Johannesburg Water site
- Source link: Johannesburg Water customer notices
- More notices: More Johannesburg Water notices
What residents should do
- Use water sparingly while the outage continues.
- Monitor local updates for changes to the ETR.
- Log only essential service queries via the listed channels.
- Ensure pets have access to fresh water during low-pressure periods.
- Prepare for possible continued interruptions and plan alternative water sources if needed.
- Share updates with neighbours, especially those who may need assistance.
Frequently asked questions
- When will water return in Grosvenor and Berkeley after the burst on Grosvenor Road & Berkeley Road? There is no estimated time of restoration yet. Updates will be provided as repairs progress.
- Why is there reduced water pressure in Westminister? The 160mm burst pipe affects supply to nearby areas, including Westminister, causing reduced pressure until repairs are complete.
- What should I do if I experience no water supply in my area? Check for updates from Johannesburg Water, conserve water where possible, and contact the listed helplines for service queries.
- How can I report damage or get updates about the repair status? Call 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za. Official updates are posted on the Johannesburg Water site.
- Which areas are affected by this outage? Affected areas are Grosvenor, Berkeley, and Westminister.