Johannesburg Water has issued an update about an unplanned water interruption affecting parts of Mushroom Farm and Kyalami Gardens Ext 43. Work is in progress on two 315mm connections along Allandale Road. One connection has been completed, but the second connection has encountered a challenge fitting the pipe bend. The team is working to resolve this and restore supply as soon as possible.
Key details
- Reason for outage: Unplanned water interruption due to two 315mm connections along Allandale Road. One connection completed; second connection facing difficulties with the pipe bend.
- Location affected: Parts of Mushroom Farm and Kyalami Gardens Extension 43 (Ext 43).
- Dates and times: Notice issued on 15 April 2026 at 20:20. Ongoing repairs with no estimated time of restoration.
- Current status: Johannesburg Water team attending to the remaining connection. Low water pressure to no water supply in the affected areas.
- Communication: Further updates will be provided as repairs progress. Service queries can be logged via phone, email, or social media.
- Contact channels:
- Phone: 0860 056 2874 or 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Source for updates: Johannesburg Water customer notices.
Reason for the outage
- The problem stems from two 315mm connections along Allandale Road during repair work.
- One connection was finished; the second connection faced a challenge fitting the pipe bend, delaying restoration.
- This has caused low water pressure to no water in Mushroom Farm and Kyalami Gardens Ext 43 until the issue is resolved.
Action for residents
- Expect low water pressure or no water in the affected areas until further notice.
- Monitor for updates from Johannesburg Water as repairs progress.
- Log service queries via the contact channels above if you experience extended outages or issues beyond the stated progress.
- Share or check notices on the Johannesburg Water social channels for real-time updates.
- For more notices, read other Johannesburg Water notices at more Johannesburg Water notices.
Frequently asked questions
- What areas are affected in Mushroom Farm and Kyalami Gardens Ext 43?
- Why is there no water in Mushroom Farm and Kyalami Gardens Ext 43?
- When will water supply return to Mushroom Farm and Kyalami Gardens Ext 43?
- What should residents do while the interruption continues?
- Who can I contact for updates or to report issues in Mushroom Farm or Kyalami Gardens Ext 43?