Johannesburg Water reports an unplanned water interruption due to a burst pipe on Eileen Road, Close Sandton. Crews are on site and require Eskom to switch off electricity because an electrical cable was damaged during repairs. During this time, you may notice reduced water pressure or intermittent supply in the affected areas.
Detailed details of the outage
- Reason for outage: Burst pipe on Eileen Road, Close Sandton; electrical cable damage found during repairs.
- Location affected: Eileen Crescent and Morris Street, Sandton.
- Current status: Johannesburg Water team is working with Eskom to switch off power to complete repairs.
- Estimated restoration time: Not available yet. Updates will be provided as progress is made.
- Date and time of notice: 16 April 2026 – 17:45.
- What you might experience: Reduced water pressure or intermittent water supply while repairs continue.
- How to reach Johannesburg Water:
- Phone: 0860 056 2874 or 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Source and further notices: For the latest updates, visit the official notice page at Johannesburg Water customer notices.
- Additional notices: You can also check more Johannesburg Water notices at this page.
Best questions and answers about the outage
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When will the water come back in Eileen Crescent?
At the moment, there is no estimated time of restoration. Johannesburg Water will provide updates as repairs progress.
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Why is there no water in Morris Street, Sandton?
The burst pipe on Eileen Road required repairs that affected pressure and supply in nearby areas, including Morris Street. An electrical cable was damaged during the repair, so power needs to be switched off to complete the work safely.
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What should residents do during this time in Eileen Road and Eileen Crescent?
Monitor updates from Johannesburg Water. Conserve water where possible and use water efficiently. Report issues to the contact channels listed above if you notice unusual outages.
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How will I know when the issue is fully resolved in Eileen Crescent?
Johannesburg Water will publish new updates with the estimated restoration time as soon as they are available. Check the notices page regularly.