Johannesburg Water has announced an unplanned water interruption due to a burst pipe at 15 Alexis Preller, Witkoppen. The water supply has been isolated to allow repairs. Crews are sourcing the required materials. During this time, you may notice reduced water pressure or intermittent supply. There is no estimated time of restoration yet. Further updates will be provided as repairs progress. For the latest information, check their notices page or contact the service channels below.
Key details
- Reason for outage: Burst pipe at 15 Alexis Preller, Witkoppen, requiring isolation of the water supply to carry out repairs.
- Location affected: Alex Preller area (Witkoppen).
- Date and time of notice: 16 April 2026 – 19:50
- Current status: Repairs are underway; materials are being sourced. No estimated restoration time (ETR) available at this stage.
- Expected impact: Reduced water pressure or intermittent water supply in the affected area.
- What is being done: Water supply isolated to enable repairs by the Johannesburg Water team.
- Where to get updates: Further updates will be provided as repairs progress on the official notices page.
- How to contact:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Source: This notice is issued by Johannesburg Water Communication and Marketing. See the official page for more information: Johannesburg Water customer notices.
- Related notices: For more Johannesburg Water notices, visit the notices page linked here: Johannesburg Water notices.
Frequently asked questions
- When will water return to Alexis Preller in Witkoppen? There is currently no estimated restoration time. Updates will be provided as repairs progress.
- Why is there no water in Alexis Preller, Witkoppen? A burst pipe at 15 Alexis Preller requires repairs, so the water supply has been isolated to fix the issue.
- What areas are affected on Alexis Preller? The affected area listed is Alex Preller in Witkoppen. Water supply may be reduced or intermittent until repairs are completed.
- What should residents do during this outage? Report issues through the official channels if needed, conserve water where possible, and await updates from Johannesburg Water for restoration times.
- How can I contact Johannesburg Water for updates? Call 0860 056 2874 or 011 688 1699, email fault@jwater.co.za, or check Johannesburg Water on Facebook and X (@JHBWater).