Johannesburg Water is currently experiencing an unplanned water interruption in parts of Selby and Fennell. Technical teams are on site investigating the cause and working to resolve the issue as quickly as possible. During this time, residents may experience low pressure or no water. There is no estimated time of restoration yet. Updates will be provided as more information becomes available.
Key details
- What happened: Unplanned water interruption in parts of Selby and Fennell.
- Where: Parts of Selby, including Fennell.
- Who is affected: Residents in the affected areas of Selby and Fennell.
- When it started: Notice issued on 12 May 2026 at 19:20.
- Cause: Under investigation by technical teams on site.
- Current status: Low pressure to no water possible in affected areas.
- Estimated restoration time: Not yet available.
- Updates: Further information will be shared as it becomes available.
- Source: Johannesburg Water communications team.
- Contact for service queries: 0860 056 2874, 011 688 1699, fault@jwater.co.za.
- Social channels: Facebook – Johannesburg Water; X – @JHBWater.
- Source link: Johannesburg Water customer notices.
Reason for the outage
- A technical issue affecting water supply in parts of Selby and Fennell.
- Johannesburg Water teams are on site to identify the cause and fix it as soon as possible.
Action for residents
- Expect low water pressure or no water in the affected areas.
- Do not assume water will return quickly; wait for official updates.
- Report service issues using the contact details above.
- Conserve water where you can and prepare for possible water shortages.
- Follow Johannesburg Water on Facebook or X for the latest notices.
Frequently asked questions
What is causing the water interruption in Selby and Fennell?
The interruption is due to an unplanned issue that engineers are currently investigating on site in parts of Selby and Fennell.
When will water return to Selby and Fennell?
There is no estimated time of restoration yet. Updates will be provided as more information becomes available.
What should residents in Selby and Fennell do during this outage?
Expect low pressure or no water. Use storage water wisely, avoid unnecessary water use, and await official updates from Johannesburg Water.
How can I get the latest information on this outage in Selby and Fennell?
Check the Johannesburg Water notices page and follow their social channels. You can also contact the helplines for service queries.
Where can I read the official notice about this incident?
The official notice is available at the Johannesburg Water notices page: Johannesburg Water customer notices.
Are there other Johannesburg Water notices I should follow?
Yes. For more notices, visit: Johannesburg Water notices.