Johannesburg Water reports an unplanned water interruption affecting Lenasia due to a power outage impacting critical pumping and storage facilities. Power is currently out to the Lenasia Hospital Hill pump station and Lenasia High Level Reservoir, with no backup power available at this stage. City Power has been notified and a team will attend to restore power. Johannesburg Water teams are monitoring the situation and pumping will resume once power supply is back.
Key details
- Reason for outage: City Power outage affecting the Lenasia Hospital Hill pump station and Lenasia High Level Reservoir.
- Areas affected: Lenasia Hospital Hill pump station and Lenasia High Level Reservoir.
- Impact: Reservoir level declined; no backup power currently available; water supply to Lenasia may be interrupted or erratic.
- Current action: City Power has been informed; a team will be dispatched to attend to the outage. Johannesburg Water is monitoring the system.
- Expected restoration: Pumping will resume once power supply is restored; no confirmed time yet.
- Contact for updates: Johannesburg Water fault line and channels below.
- Issued by: Johannesburg Water Communication and Marketing.
- Source and further notices: https://www.johannesburgwater.co.za/media/media-statement/customer-notices/
What residents should do
- Monitor local supply: Expect possible water interruptions in Lenasia until power is restored.
- Report issues: If you experience extended outages, contact the Johannesburg Water fault line.
- Conserve water: Use water sparingly while the systems are under restoration and pumping is ongoing.
- Stay informed: Check updates via Johannesburg Water channels and the notice page above.
Frequently asked questions
- What areas are affected in Lenasia by the power outage? The Lenasia Hospital Hill pump station and Lenasia High Level Reservoir are affected.
- Why is there no water in Lenasia right now? Because the pump station and reservoir lack power to operate, and there is no backup power available at this stage.
- When will water supply return to Lenasia? Restoration depends on City Power restoring supply. A team will attend, and pumping will resume as soon as power is back.
- What is Johannesburg Water doing now in Lenasia? They are monitoring the system while City Power resolves the outage and will restore pumping when power returns.
- Where can I get updates about this outage? Check the official notice page and Johannesburg Water communications channels. See https://www.johannesburgwater.co.za/media/media-statement/customer-notices/ for updates.
- How can I contact Johannesburg Water for faults? Phone: 0860 056 2874 or 011 688 1699. Email: fault@jwater.co.za. Also follow Johannesburg Water on Facebook and X (@JHBWater).
Further notices and related information can be found at Johannesburg Water notices. For more Johannesburg Water updates, visit this notices category.