Johannesburg Water is fixing a broken 200mm pressure reducing valve in Randpark Ridge. The work started at 20 April 2026, 20:45, and there is no estimated time of completion yet. This is an unplanned water interruption affecting Randpark Ridge while teams repair the valve on Jan Cronke.
Details of the outage
- Reason: A broken 200mm pressure reducing valve (PRV) is being repaired to restore normal water pressure and supply.
- Location of the issue: Jan Cronke, Randpark Ridge.
- Affected area: Randpark Ridge and surrounding parts as the PRV repair progresses.
- Status: On-site repair in progress. No estimated time of completion available at this stage.
- Issued by: Johannesburg Water Communication and Marketing.
- Contact for service queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Notice date and time: 20 April 2026, 20:45.
- Ends: The notice ends once the situation is resolved and water is restored.
What residents should do
- Be prepared for potential water supply interruptions in Randpark Ridge.
- Conserve water when possible and use with care if supply returns gradually.
- Monitor local updates from Johannesburg Water for any changes or new completion times.
- Contact the numbers or email above if you need assistance or to report issues.
- Share information with neighbours, especially those who may rely on water from alternative sources.
Where to get updates
For the latest information, check the official notice page at Johannesburg Water customer notices.
You can also explore more Johannesburg Water notices at more Johannesburg Water notices.
Frequently asked questions
- What area is affected by the Randpark Ridge outage? Randpark Ridge is affected while the 200mm PRV is repaired.
- Why is there an unplanned water interruption in Randpark Ridge? A broken pressure reducing valve (PRV) needs repair to restore normal water supply and pressure.
- When will water return to Randpark Ridge? There is no estimated time of completion at this stage.
- Who is handling the repair in Randpark Ridge? Johannesburg Water teams are on site repairing the PRV at Jan Cronke.
- How can I get updates about the Randpark Ridge outage? Contact details are listed in the notice: 0860 056 2874, 011 688 1699, fault@jwater.co.za, Facebook: Johannesburg Water, X: @JHBWater.