Johannesburg Water is currently dealing with unplanned water interruptions in the International Business Gateway (IBG) due to two pipe bursts. Technical teams are on site working to repair 110mm PVC and 250mm AC pipes. Water pressure may be low or there may be no water at all in the affected area while repairs are in progress. There is no estimated time of restoration yet. Updates will be provided as work progresses. For more details, you can read the official notice at the source link below.
Summary of key details
- Reason for outage: Two pipe bursts in IBG causing water supply disruption
- Locations affected: International Business Gateway (IBG)
- Pipes involved: 110mm PVC and 250mm AC pipes
- On-site actions: Johannesburg Water technical teams are repairing the damaged pipes
- Current impact: Low water pressure or no water in the IBG area
- Estimated time of restoration: Not available yet
- Reporting and updates: Ongoing updates will be provided as work progresses
- Official notice published by: Johannesburg Water, Communication and Marketing
- Contact for service queries: 0860 056 2874 / 011 688 1699
- Email for faults: fault@jwater.co.za
- Further information: Johannesburg Water notices
- More Johannesburg Water notices: see more notices
What is the reason for the outage
- A pipe burst occurred in the International Business Gateway area.
- Two pipes are affected: a 110mm PVC pipe and a 250mm AC pipe.
- Repairs are required to restore normal supply.
- There is currently no estimated time for when water will be fully restored.
What residents should do during this outage
- Conserve water where possible and avoid water wastage.
- Use stored water sparingly for essential needs such as drinking, cooking, and hygiene.
- Check for updates from Johannesburg Water for any changes in status or ETR (estimated time of restoration).
- Report any new issues or faults using the contact channels below.
- Avoid unnecessary water use to help preserve supplies for all affected residents.
Frequently asked questions
- What is causing the outage in International Business Gateway (IBG)?
The outage is caused by two burst pipes in the IBG area, a 110mm PVC pipe and a 250mm AC pipe.
- When will water be restored in IBG?
There is no estimated time of restoration yet. Updates will be provided as work progresses.
- Why is there no water in International Business Gateway (IBG)?
Water pressure may be low or there may be no water while repairs are underway on the damaged pipes.
- What should residents in IBG do during the outage?
Conserve water, store water for essential needs, and monitor for updates from Johannesburg Water. Contact faults if needed.
- How can I report issues or get updates about IBG?
Call 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za for faults. Updates are also posted by Johannesburg Water.