Water supply is back up in Bowling Avenue after repairs, but there is a new burst pipe on Archter Road in Paulshof. Areas affected are Paulshof and parts of Edenburg. Some residents may have low water pressure or no water for now. Repairs are underway and there is no estimated restoration time yet. Check for updates as work progresses.
Key details
- Update date and time: 09 April 2026 – 10:38
- What happened: Unplanned water interruption due to a burst pipe on Archter Road, Paulshof. Bowling Avenue repairs completed and supply restored as of the morning.
- Current status: Archter Road burst pipe isolated; area remains closed until repair work is finished. Bowling Avenue road backfilled and compacted for safety.
- Affected areas: Paulshof; parts of Edenburg
- Impact on residents: Low water pressure to no water in affected areas
- Estimated time of restoration: Not available yet
- Where to get updates: Johannesburg Water updates channels
- Contact for queries: 0860 056 2874 / 011 688 1699; fault@jwater.co.za
- Source: Johannesburg Water notice
Reason for the outage
- A burst water pipe on Archter Road in Paulshof caused interruptions.
- The Bowling Avenue work was completed, restoring supply, but safety work on the road requires backfilling and compaction.
- The Archter Road section has been isolated to prevent further leakage and to allow repair crews to work safely.
Action for residents
- Expect low water pressure or no water in Paulshof and parts of Edenburg.
- Register service queries via telephone or email: 0860 056 2874 / 011 688 1699 or fault@jwater.co.za
- Monitor updates for any changes or estimated restoration times.
- Avoid using affected roads where possible until backfilling and safety checks are complete.
Where to find more information
For official notices and updates, visit the Johannesburg Water customer notices page. You can also see more notices at Johannesburg Water notices.
Frequently asked questions
In Paulshof, when will water be fully restored after the Archter Road burst pipe?
There is currently no estimated restoration time for Archter Road. Updates will be provided as repairs progress.
Why is there low water pressure in Edenburg?
The Archter Road burst pipe and the isolation of the affected section reduce water supply to nearby areas, including parts of Edenburg.
What is happening on Bowling Avenue?
Work on Bowling Avenue has been completed and water supply was restored this morning. The road remains temporarily closed for backfilling and compaction to ensure safety and long-term stability.
What should I do if I have a fault or query?
Call 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za for service queries and updates.