A contractor working at the Ennerdale Reservoir has burst an outlet while attending to the reservoir outlets. The outlet is now closed to assess damage and begin repairs. Water supply interruptions are in place for affected areas while work is underway. Updates will be shared as more information becomes available.
Key details
- Reason for outage: A burst occurred at the Ennerdale Reservoir outlet during maintenance by a Johannesburg Water contractor.
- Current action: The outlet has been closed to assess damage and start repairs. The contractor is on site working to expedite repairs.
- Affected areas: Parts of Ennerdale, Lawley 1 & 2, Lawley Estate, Finetown, Grasmere, and surrounding areas.
- Time information: There is no estimated time of completion (ETC) yet. Updates will be provided as more information becomes available.
- Contact for service queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Source: Johannesburg Water notice. More notices can be found at Johannesburg Water customer notices.
What residents should do
- Plan for potential water interruptions in affected areas.
- Store an emergency supply of water if you rely on a steady supply.
- Use water wisely while supply is disrupted and avoid unnecessary usage.
- Stay updated through Johannesburg Water channels for the latest ETC.
- Report outages or issues using the contact details above if you notice extended disruptions.
Questions and answers
- When will water return to Ennerdale and Lawley after the burst at Ennerdale Reservoir?
The notice states there is no estimated time of completion (ETC) yet. Updates will be provided as the contractor assesses the damage and completes repairs. - Why is there a water outage in Ennerdale and Finetown?
A burst at the Ennerdale Reservoir outlet occurred while officers were attending to the reservoir outlets. The outlet has been closed to assess damage and begin repairs, leading to a temporary water interruption in the affected areas. - Which areas are affected by the outage?
Affected areas include parts of Ennerdale, Lawley 1 & 2, Lawley Estate, Finetown, Grasmere, and surrounding areas. - What should residents do while the outage lasts in Grasmere?
Conserve water where possible, prepare for interruptions, and monitor updates from Johannesburg Water for the latest ETC and restoration timelines. - How can I get updates about the Ennerdale Reservoir outage?
Updates will be provided by Johannesburg Water as more information becomes available. You can also contact their service lines at 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za. You can follow Johannesburg Water on Facebook or X (Twitter) at @JHBWater for notices. - Where can I read the full Johannesburg Water notice about this outage?
The full notice is available at Johannesburg Water customer notices. - Are there more Johannesburg Water notices I should check?
Yes. For more notices, visit Johannesburg Water notices.