The Update: Unplanned water interruption in parts of Johannesburg is ongoing. Assessments have found the damaged pipe section and material needs. Repairs will start as soon as the necessary parts are secured.
Key details of the notice
- Reason for outage: Damaged section of a water pipe requiring repair and replacement parts.
- Date of notice: 3 April 2026
- Time reference: 09:00
- Estimated restoration time: Not available yet
- Areas affected: Bloubosrand, Johannesburg North, parts of Northriding
- Current service impact: Low water pressure to no water in affected supply area
- Actions taken: Assessments completed to determine required materials; suppliers sourcing parts
- Next steps: Repair work will proceed once materials are secured
- Contact for queries: Johannesburg Water Communications and Marketing
- Phone numbers: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Follow updates: Johannesburg Water social channels
- Source of notice: Johannesburg Water notices
What happened and why
- A damaged pipe section was found in the affected area.
- Assessments have confirmed the materials needed for the repair.
- Parts are being sourced from suppliers to conduct the repair work.
What residents should do during this period
- Expect low water pressure or no water in Bloubosrand, Johannesburg North, and parts of Northriding.
- Conserve water where possible in advance of restoration.
- Report any further issues to the listed contact channels.
- Stay updated via Johannesburg Water’s official notices and social media pages.
- For service queries, call the numbers or email provided above.
- Check the linked notice for the latest information: Johannesburg Water customer notices.
- See more Johannesburg Water notices here: More Johannesburg Water notices.
Frequently asked questions
When is the water coming back in Bloubosrand?
There is no estimated time of restoration yet. Repairs will start as soon as the needed materials are secured, and further updates will be provided as information becomes available.
Why is there no water in Johannesburg North?
The issue is due to a damaged pipe section that requires repair. Assessments have determined the materials needed, and work will begin once these parts are sourced.
What areas are affected by this outage?
The affected areas are Bloubosrand, Johannesburg North, and parts of Northriding.
What is being done to fix the problem?
Assessments have been completed to identify the required materials. Parts are being sourced from suppliers, and repair work will proceed as soon as they are secured.
How can I get more information or report issues?
Contact Johannesburg Water through these channels:
– Phone: 0860 056 2874 or 011 688 1699
– Email: fault@jwater.co.za
– Follow: Johannesburg Water on Facebook and X (Twitter)