Johannesburg Water is working to repair a burst pipe at the corner of Condor Road and Pipers Road in Douglasdale. To keep residents safe and stop water loss, they have isolated the water supply. This means low pressure or no water for now in the affected areas.
Detailed list of key details
- Reason for outage: Burst pipe at the corner of Condor Road and Pipers Road, Douglasdale.
- Action taken: Water supply isolated to enable safe repairs and prevent further losses.
- Affected areas: Douglasdale, Norscot, Craigavon.
- Current status: No estimated time of restoration available yet.
- Updates: Johannesburg Water will provide updates as repairs progress.
- When to expect information: Updates will be issued as the repair work continues.
- What residents should do:
- Store an adequate amount of water if possible for essential use.
- Conserve water when pressure returns and use it wisely.
- Monitor official channels for the latest restoration times.
- How to contact for service queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- Twitter/X: @JHBWater
- Source notice: For the original notice and updates, visit the official page: Johannesburg Water customer notices.
- More Johannesburg Water notices: Johannesburg Water notices.
Frequently asked questions
- When will water be restored in Douglasdale? There is currently no estimated time of restoration. Updates will be provided as repairs progress for Douglasdale, Norscot and Craigavon.
- What areas are affected in this outage? The affected areas are Douglasdale, Norscot and Craigavon.
- Why is there low pressure or no water in Douglasdale, Norscot and Craigavon? A burst pipe at Condor Road and Pipers Road was isolated to allow safe repairs and prevent further water losses, which causes low pressure or no water during the repair work.
- Who should residents contact for updates or issues? You can call 0860 056 2874 or 011 688 1699, email fault@jwater.co.za, or check Johannesburg Water on Facebook or X @JHBWater for updates.