Johannesburg Water is attending to a burst pipe at the corner of Van Riebeeck Street and Crawford Drive in Douglasdale. To start repairs, the team has isolated the water supply to the affected section of the pipeline. As a result, residents in the surrounding areas may experience low water pressure to no water until repairs are completed. There is no estimated time of restoration. Further updates will be provided as repairs progress.
Key details
- Reason for outage: Burst pipe on the water pipeline at the corner of Van Riebeeck Street and Crawford Drive, Douglasdale. The water supply to the affected section has been isolated to begin repairs.
- Affected areas: Douglasdale, Norscot, Craigavon and surrounding areas.
- Impact: Low water pressure to no water in the affected zones until repairs are completed.
- Timeframe: No estimated time of restoration available at this time. Updates will follow as progress is made.
- Authority: Johannesburg Water, Communication and Marketing team.
- How to get updates: Check for further notices from Johannesburg Water. See source notices at their notices page.
- Contact for service queries: Phone 0860 056 2874 / 011 688 1699 or email fault@jwater.co.za. You can also follow Johannesburg Water on Facebook at Johannesburg Water or on X (Twitter) at @JHBWater.
- Source: Johannesburg Water customer notices.
- Additional notices: For more Johannesburg Water notices, visit Johannesburg Water notices.
Frequently asked questions
- When will water return to Douglasdale? There is no estimated restoration time yet. Updates will be provided as repairs progress.
- Why is there low water pressure in Norscot and Craigavon? A burst pipe has caused the supply to the affected area to be isolated, which reduces pressure or stops water flow until repairs are finished.
- What should residents do during the outage in Van Riebeeck Street and Crawford Drive area? Try to use water sparingly. Monitor official updates from Johannesburg Water and log queries if you experience extended outages via fault@jwater.co.za or by phone.
- Where can I get more information about this incident for Douglasdale? Visit Johannesburg Water’s notices page or their social channels for real-time updates.