Johannesburg Water teams are attending to a burst pipe on Ballyclare Drive in Bryanston. To prevent further water losses and allow repairs to begin, the water supply to the affected section has been isolated (closed). The team is currently sourcing the required materials. Customers in the affected areas will experience low pressure to no water until repairs are completed. There is no estimated time of restoration. Further updates will be provided as repairs progress.
Key details
- Incident: Unplanned water interruption due to a burst pipe
- Location: Ballyclare Drive, Bryanston
- Areas affected: Horbat Road, Arklow Road, Galway Road, and Summer Close
- Status: Water supply isolated to prevent losses and to start repairs
- Current impact: Low pressure to no water for residents in the affected areas
- Estimated time of restoration: Not yet available
- Reporting team: Johannesburg Water teams on site
- Materials: Team is sourcing the required materials to complete repairs
- Updates: Further updates will be provided as repairs progress
- Contact for service queries: 0860 056 2874 / 011 688 1699
- Email for faults: fault@jwater.co.za
- Source: Johannesburg Water – Customer notices
- More notices: More Johannesburg Water notices
Reason for the outage
The burst pipe on Ballyclare Drive has caused water to be diverted and the local supply isolated to prevent further losses. Repairs are needed to fix the burst and restore normal pressure.
Action for residents
- Expect low water pressure or no water in the affected areas.
- Conserve water where you can in case supplies are interrupted for longer.
- Check for updates from Johannesburg Water and follow their channels for the latest information.
- If you have queries or need support, contact the helplines or email noted above.
Frequently asked questions
- In Ballyclare Drive, Bryanston, when will the water come back on? There is no estimated time of restoration yet. Updates will be provided as repairs progress.
- Why is there no water in Horbat Road and Arklow Road? The supply to the affected section has been isolated to allow repairs after a burst pipe, causing low pressure to no water in Horbat Road, Arklow Road, Galway Road and Summer Close.
- What should residents do while waiting for repairs in Galway Road? Conserve water, monitor for updates, and contact Johannesburg Water if you notice any issues beyond the affected area.
- Who should I contact for updates about the Ballyclare Drive outage? Use 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za for service queries.
- Where can I read more notices from Johannesburg Water? See the official notices at the Johannesburg Water site: Customer notices and more notices at Johannesburg Water notices.