Johannesburg Water is dealing with a burst pipe at 72 Athlone Avenue in Sandringham. To keep repairs safe and stop further water loss, the Randjieslaagte Reservoir outlet has been temporarily closed. This may cause low pressure or no water in the affected areas until repairs are complete.
Key details
- Reason for outage: Burst pipe at 72 Athlone Avenue, Sandringham. Randjieslaagte Reservoir outlet closed to allow safe repairs and prevent further water losses.
- Date and time: 5 May 2026 — notices issued at 10:10.
- Affected areas: Wynberg, Bramley, Melrose Arch, Glenhazel, Kew, Riverpark, Lombardy East and West, Lyndhurst, Sandringham, Rembrandt Park, Silvamonte, Sunningdale, parts of Alexandra and surrounding areas.
- Estimated restoration: No estimated time of restoration at this moment. Further updates will be provided as information becomes available.
- What you may experience: Low water pressure or no water in the affected areas during the repair works.
- Where to get help:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- Twitter/X: @JHBWater
- Additional notes: This disruption is linked to ongoing maintenance and safety measures while repairs are carried out.
- Source and updates: More information at the official notice page and Johannesburg Water notices hub.
What residents should do during this outage
- Conserve water where possible to help supply others.
- Store a small reserve of clean water for essential use if you expect prolonged outages.
- Avoid wasting water or trying to use high-demand appliances during low pressure periods.
- Check for updates regularly through the contact channels listed above.
- Share this information with neighbours, especially in multi-unit buildings where water pressure can vary between units.
For full details and ongoing updates, visit the Johannesburg Water notices page: Johannesburg Water customer notices. You can also view more Johannesburg Water notices here: more notices.
Frequently asked questions
- When will water be restored in Wynberg? There is currently no estimated time of restoration for Wynberg. Updates will be provided as information becomes available.
- Why is there low water pressure in Melrose Arch and Sandringham? A burst pipe at 72 Athlone Avenue and the temporary closure of the Randjieslaagte Reservoir outlet are causing reduced pressure while repairs are undertaken.
- What areas are affected in Glenhazel and Rive rpark? Affected areas include Glenhazel and Riverpark, along with several surrounding communities as listed in the notice.
- Where can I report issues or get help in Lyndhurst and Rembrandt Park? Use the provided channels: fault reporting via 0860 056 2874 / 011 688 1699, or email fault@jwater.co.za, or visit Johannesburg Water on Facebook or X.
- Is there a planned restoration date for Sandringham? No estimated restoration time is available yet; updates will follow as information is available.
