Johannesburg Water is attending to a burst pipe at 72 Athlone Avenue in Sandringham. To enable safe repairs and prevent further water losses, the Randjieslaagte Reservoir outlet has been temporarily closed. Customers in the affected areas may experience low pressure to no water during this period. There is currently no estimated time of restoration, and further updates will be provided as more information becomes available.
Key details
- Reason for outage: Burst pipe at 72 Athlone Avenue, Sandringham.
- Reservoir impact: Randjieslaagte Reservoir outlet temporarily closed to allow safe repairs.
- Affected areas include: Wynberg, Bramley, Melrose Arch, Glenhazel, Kew, Riverpark, Lombardy East and West, Lyndhurst, Sandringham, Rembrandt Park, Silvamonte, Sunningdale, parts of Alexandra and surrounding areas.
- Current status: Low pressure to no water in affected areas.
- Estimated restoration time: Not yet available.
- Source and updates: More information will be shared as it becomes available. See the official notice at Johannesburg Water notices.
- How to stay informed: You can log service queries via the contact channels below or follow Johannesburg Water on social media for updates.
- Additional notices: For more Johannesburg Water notices, visit this page.
- Contact for queries: Phone 0860 056 2874 or 011 688 1699; Email fault@jwater.co.za.
What residents should do
- Drive cautiously in affected areas where water may be leaking.
- Store water prudently if you experience low pressure—keep essential supplies ready.
- Avoid wasting water; report any persistent leaks to the provided contact channels.
- Monitor local updates for changes in restoration timing as repairs progress.
- Share the information with neighbours who might be affected and who may not have easy online access.
Frequently asked questions
- When will water be restored in Wynberg? The notice states there is no estimated time of restoration yet for Wynberg and other affected areas.
- Why is there low water pressure in Bramley and Melrose Arch? The Randjieslaagte Reservoir outlet is temporarily closed to allow safe repairs after a burst pipe, causing reduced pressure or no water in affected areas.
- What areas are affected in Sandringham and surrounding locations? Affected areas include Wynberg, Bramley, Melrose Arch, Glenhazel, Kew, Riverpark, Lombardy East and West, Lyndhurst, Sandringham, Rembrandt Park, Silvamonte, Sunningdale, and parts of Alexandra and nearby areas.
- How can I get updates or report issues? Call 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za. Updates may also appear on Johannesburg Water’s notices page.
- Where can I read the original notice and learn more about Johannesburg Water notices? Visit the official notice page at Johannesburg Water notices.