Johannesburg Water advises residents of several areas about an unplanned water interruption due to a burst pipe. Repairs will require isolating the water supply at the Crown Gardens Reservoir outlet. Expect disrupted supply until the work is finished late tonight or early tomorrow morning.
Key details
- Reason for outage: A burst 300mm steel pipe.
- Location of issue: 67 Susanna Street, Ridgeway.
- What is being done: Water supply will be isolated at the Crown Gardens Reservoir outlet to carry out repairs.
- Affected areas: Ridgeway, Crown Gardens, Robertsham, Winchester, West Turffontein, Ophirton, Lakeview, Ormonde, Theta, Booysens.
- Timeline: Repair work to begin at 15:30 today and expected to run until 04:00 tomorrow morning.
- Updates: Further information will be provided as the situation progresses or if there are operational challenges.
- Contacts for service queries:
– Phone: 0860 056 2874 / 011 688 1699
– Email: fault@jwater.co.za - Source: Johannesburg Water notice
- Further notices: See more at Johannesburg Water notices page and related updates.
What you need to do
- Expect water outages or low pressure in the affected areas.
- Keep a supply of drinking water if possible.
- Store water safely for essential use during the outage.
- Report any additional issues to the contact channels above.
Frequently asked questions
- In Ridgeway, when will water return after the burst on Susanna Street? Water supply is planned to resume after repairs finish, around 04:00 tomorrow morning, but updates will follow if there are delays.
- What about Crown Gardens and the other areas affected by the Crown Gardens Reservoir outlet isolation? These areas will experience interruptions while the repair work is carried out and will regain supply once the system is restored.
- Why is there an outage in Robertsham and Winchester? The outage covers all areas fed by the affected reservoir and pipe network, including Robertsham and Winchester, to allow safe repair work.
- How can I get updates on the outage for Theta and Booysens? Check the official notice updates from Johannesburg Water and contact fault line numbers for live information.
- Who provides the notice about this outage? Johannesburg Water communicates these updates through its channels as shown in the notice.
For more details, visit the official source: Johannesburg Water customer notices. You can also view more notices here: Johannesburg Water notices.