Johannesburg Water has reported an unplanned water interruption in several areas due to burst pipes. Water supply remains isolated until repairs are completed. Technical teams are sourcing materials to proceed with repairs and restore supply. An estimated restoration time is not yet available. Further updates will be provided as information becomes available.
Key details
- Emergency notice date and time: 14 May 2026 – 09:25
- Issuing body: Johannesburg Water – Communication and Marketing
- Areas affected by burst pipes and water isolation:
- 24 Ballyclare Drive, Bryanston
- Affected streets: Ballyclare, Belline and Galloway Streets
- 9 Van Riebeeck Corner Crawford Drive, Norscot/Douglasdale
- Affected areas: Douglasdale, Norscot, Craigavon and surrounding areas
- 97 Edison Crescent, Sunninghill
- Affected street: Edison Crescent
- Current status: Water supply is isolated; repairs are underway
- Expected restoration: No estimated time yet
- Where to get updates: Johannesburg Water communications channels
- Contact for service queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
Reason for the outage
The outage is caused by burst pipes in three locations. This has resulted in water supply being isolated in the affected streets and areas. Technical teams are working to source the required materials and begin repairing the pipes to restore service.
What residents should do
- Report any further faults or issues to the contact channels listed above.
- Conserve water where possible as repairs continue and supply may be intermittent.
- Stay tuned for further updates from Johannesburg Water.
For more notices from Johannesburg Water, visit their official notices page: Johannesburg Water customer notices.
Frequently asked questions
- In Bryanston, when will water return to 24 Ballyclare Drive areas?
- There is no estimated restoration time yet. Updates will follow as repairs progress.
- Why is there no water in the Norscot and Douglasdale areas?
- The outages are due to burst pipes at 9 Van Riebeeck Corner Crawford Drive and surrounding streets. Repairs are being planned and materials sourced.
- When can residents expect water on Edison Crescent in Sunninghill again?
- Repairs are underway but no restoration time is available yet. Monitor updates from Johannesburg Water.
- How can I get updates about these outages for Ballyclare Drive, Bryanston?
- Contact Johannesburg Water via phone, email, or social channels listed above. Updates may also appear on their notices page.
- Where can I find more Johannesburg Water notices?
- Visit https://godislove.co.za/category/johannesburg-water/ for additional notices, and check the official notices page linked above for the latest information.
Live source: Johannesburg Water notices