Johannesburg Water is currently on site at the corner of Dorset Road and Denbigh Road in Parkwood to repair a burst water pipe. The system is being drained and will be dried before repairs begin. After repairs, the system will be gradually reopened to prevent further bursts and delays in restoring supply. Some areas may experience low pressure or no water. The estimated restoration time is 13:00. We will provide updates if there are any operational challenges.
Detailed details
- Date of notice: 30 April 2026
- Time of update: 08:50
- Location of fault: Corner of Dorset Road and Denbigh Road, Parkwood
- Reason for outage: Burst water pipe requiring on-site repairs
- Current status: System being drained; repairs will begin once dry
- Restoration plan: System to be gradually reopened after repairs to prevent further bursts
- Affected areas:
- Houghton Estate
- Dunkeld
- Athol
- Parkhurst
- Saxonworld
- Hyde Park
- Killarney
- Melrose
- Highlands North
- Riviera
- Rosebank
- Orange Grove
- Oakland
- Illovo
- Savoy
- Abbotsford
- Birdhaven
- Estimated restoration time: 13:00 today
- What residents should do: Monitor for updates, conserve water where possible, report issues if you experience ongoing low pressure or no water
- Where to get updates:
Johannesburg Water notices - Contact for service queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
Frequently asked questions
- When will water come back in Illovo? The restoration is expected to be completed by around 13:00. Illovo is among the affected areas and may see low pressure until the system is fully reopened.
- Why is there no water in Parkwood and surrounding areas? There is a burst pipe at Dorset Road and Denbigh Road. The system is being drained and repaired, which can reduce water pressure or cut water supply temporarily.
- How long will the repairs take in Parkwood? Repairs start after the site dries. The partial restoration is planned for 13:00, with full restoration subject to on-site conditions.
- Which areas are affected in this notice? Houghton Estate, Dunkeld, Athol, Parkhurst, Saxonworld, Hyde Park, Killarney, Melrose, Highlands North, Riviera, Rosebank, Orange Grove, Oakland, Illovo, Savoy, Abbotsford, Birdhaven.
- Where can I get the latest updates? Check the official notice page at the Johannesburg Water site and follow their updates on social media. See the link here: Johannesburg Water notices.
- Who should I contact for water service queries? Use the following channels: 0860 056 2874, 011 688 1699, fault@jwater.co.za, Facebook, or X (@JHBWater).
- Is restoration guaranteed to prevent further bursts? The system will be gradually reopened to reduce the risk of further bursts and delays, but updates will be provided if there are any operational challenges.
For more Johannesburg Water notices, visit the category page: Johannesburg Water notices.