Johannesburg Water is dealing with a burst 600mm steel pipeline that supplies the Northcliff Reservoir. The burst occurred on Milner East Road in East Town. The team is on site and working to isolate the mainline so repairs can begin. As a result, residents may experience low pressure to no water in several areas. There is currently no estimated time of restoration. Updates will be shared as they become available.
Key details
- Incident: Unplanned water interruption due to a burst 600mm pipeline
- Location: Milner East Road, East Town
- Affected areas: Greymont, Albertsville, East Town, Montgomery Park
- Time and date: 30 April 2026, 12:55
- Current status: Team onsite; mainline isolation in progress for repairs
- Estimated restoration time: Not yet available
- Updates: Will be communicated as they become available
- Source: Johannesburg Water notices
- Contacts for service queries:
Phone: 0860 056 2874 / 011 688 1699
Email: fault@jwater.co.za
Facebook: Johannesburg Water
X: @JHBWater
Reason for the outage
- A burst 600mm steel pipeline that feeds the Northcliff Reservoir has occurred on Milner East Road in East Town.
- The burst requires isolating the mainline to enable repair work.
- The interruption is affecting water pressure in several areas until repairs are completed.
What residents should do
- Expect low water pressure or no water in the affected areas until the issue is resolved.
- Conserve water where you can while supply is unstable.
- Follow updates from Johannesburg Water for restoration estimates.
- If you have urgent queries, contact the provided channels (phone, email, or social media).
- For the latest notices, you can view related updates at Johannesburg Water notices and by visiting Johannesburg Water notices on God is Love.
Frequently asked questions
- Greymont: When will the water return to Greymont? – A burst on Milner East Road is affecting supply; restoration times are not yet available and will be posted as soon as they are known.
- Albertsville: Why is there no water in Albertsville? – The burst on the mainline servicing Northcliff Reservoir requires isolating the pipeline, causing low pressure or no water in Albertsville until repairs are completed.
- East Town: How long will East Town be without reliable water? – There is no estimated restoration time currently; crews are onsite working to fix the burst and restore supply as quickly as possible.
- Montgomery Park: What can residents do right now? – Conserve water where possible and monitor updates from Johannesburg Water for the estimated restoration time.