Johannesburg Water is dealing with a pipe burst in the Cosmo Creek complex in Cosmo City. Repairs are being planned and water supply may be disrupted in the area. Staff are working to restore water as quickly as possible and customers will be updated when more information is available. Alternative water supplies are in place to help residents during this time.
Details of the outage
- Reason: Pipe burst within the Cosmo Creek complex, Cosmo City.
- Location: Cosmo Creek complex, Cosmo City.
- State: Unplanned water interruption; low water pressure or no water supply possible.
- Estimated restoration time: 08 April 2026, once the leak source is identified and repair plans are confirmed.
- Area affected: Cosmo Creek complex.
- Updates: Source of the leak and repair plans will be communicated on 08 April 2026.
- Assistance: Alternative water has been provided to affected residents.
- Contact: For service queries, reach out via the channels below.
What residents should do
- Conserve water where possible while the supply is affected.
- Check for updates from Johannesburg Water on 08 April 2026 or contact us for the latest information.
- Use the alternative water provided during this period for essential needs only.
- Report any burst water mains or leaks to the official channels listed below.
- Visit the Johannesburg Water notices page for updates and notices related to this event and other issues.
Frequently asked questions
- When will water be restored to Cosmo Creek complex? Restoration is expected on 08 April 2026 after the leak source is identified and repair plans are confirmed.
- Why is there low water pressure or no water in Cosmo City? A pipe burst in the Cosmo Creek complex is causing interrupted supply and low pressure in the area.
- What areas are affected in Cosmo City? The Cosmo Creek complex within Cosmo City is affected.
- What is being done to fix the problem in Cosmo Creek? Johannesburg Water is investigating the pipe burst, identifying the leak source, and planning repairs; restoration time will be updated on 08 April 2026.
- Is there alternative water available? Yes, alternative water has been provided to assist affected residents during this period.
- How can I contact Johannesburg Water for updates or queries about Cosmo Creek? Use the following channels: Phone 0860 056 2874 or 011 688 1699, Email fault@jwater.co.za, Facebook Johannesburg Water, X @JHBWater.
- Where can I find more notices from Johannesburg Water? Visit the official notices page at Johannesburg Water notices and see more notices at Johannesburg Water notices archive.