Johannesburg Water has reported an unplanned water interruption due to a burst water main. A 600mm pipe on Northfield Avenue, Northfield has burst. Repairs will begin on Wednesday, 08 April 2026 at 06:00. To carry out the repairs, the water supply will be isolated. Customers in the affected supply area may experience low water pressure to no water during this period. There is no estimated time of restoration. Further updates will be provided as repairs progress. For more information, you can visit the official notice at Johannesburg Water notices.
Key details
- Incident: Unplanned water interruption due to a burst 600mm pipe on Northfield Avenue, Northfield
- Start of repairs: Wednesday, 08 April 2026 at 06:00
- Action: Water supply will be isolated to carry out repairs
- Impact: Affected customers may experience low water pressure to no water
- Affected areas include: Riverpark, Kew, Lombardy East and West, Bramley, Lyndhurst, Melrose Arch, Sandringham, Glenhazel, Rembrandt Park, Savoy, Silvamonte, parts of Alexandra, Sunningdale
- Estimated time of restoration: None given at this time
- Issued by: Johannesburg Water Communications and Marketing
- Contact for service queries: 0860 056 2874 or 011 688 1699
- Email for faults: fault@jwater.co.za
- Source notice: Johannesburg Water customer notices
What residents should do
- Conserve water where possible during the outage
- Store water if you have a back-up supply, but use it carefully
- Check for updates regularly as repairs progress
- Report any issues or faults through the provided channels: call, email, or social media
- Avoid wasteful use while pressure is low or water is absent
Frequently asked questions
-
When will water supply return to Riverpark, Kew and Bramley?
There is no estimated time of restoration. Updates will be provided as repairs progress. -
Why is there low water pressure in Lyndhurst and Melrose Arch?
The burst pipe on Northfield Avenue requires isolation of the supply, which may cause low pressure or no water in affected areas including Lyndhurst and Melrose Arch. -
Which areas are affected in Sandringham and Glenhazel?
Affected areas include Sandringham and Glenhazel as part of the Northfield supply zone. -
What should residents do in Rembrandt Park and Savoy?
Monitor for updates, conserve water, and follow instructions from Johannesburg Water. If you experience a complete outage, contact fault services listed above. -
How can I get updates about Alexandra and Sunningdale?
Check the Johannesburg Water notices page and follow their official social channels for the latest information. -
Who can I contact for service queries?
Phone: 0860 056 2874 or 011 688 1699. Email: fault@jwater.co.za. Social: Johannesburg Water on Facebook or @JHBWater on X.
For more information and ongoing notices, visit Johannesburg Water customer notices and see additional updates at Johannesburg Water notices.