Johannesburg Water reports an unplanned water interruption on Achter Road in Paulshof. A burst pipe required repairs, and work was paused due to technical difficulties last night. Repairs have resumed this morning, but water supply remains isolated to finish the job. Residents may experience low pressure or no water in affected areas until restoration. There is no estimated time of restoration yet. Updates will follow as work progresses.
Key details
- Reason for outage: Burst pipe on Achter Road, Paulshof
- Status: Repairs resumed this morning after a pause due to technical difficulties
- Impact: Water supply isolated to enable repairs; potential low pressure to no water in affected areas
- Affected areas: Edenburg, Paulshof, parts of Rivonia, Petervale, parts of Bryanston, Sunnighill, Khyber Rock, and surrounding areas
- Original notice date and time: 02 April 2026 at 10:25
- Estimated restoration time: Not available yet
- Updates: Will be provided as work progresses
- Contact for service queries: 0860 056 2874 or 011 688 1699
- Email: fault@jwater.co.za
- Social: Facebook and X (Twitter) @JHBWater
- Source: Johannesburg Water customer notices
- More notices: Johannesburg Water notices
What residents should do
- Conserve water where you can. Use only what you need during low pressure periods.
- Check your area for updates regularly via Johannesburg Water channels.
- Report issues to the listed service queries contacts if water is not restored or if pressure remains consistently low.
- Avoid wasting water and store a small emergency supply if it’s safe to do so.
Frequently asked questions
- When will water return in Edenburg? – There is currently no estimated time of restoration for Edenburg and surrounding areas. Updates will be provided as work progresses.
- Why is there no water in Paulshof? – A burst pipe on Achter Road required repair work, which has been resumed after a brief pause. Water supply is isolated to complete the repairs.
- What areas are affected in Rivonia? – Parts of Rivonia are affected, along with Edenburg, Paulshof, Petervale, parts of Bryanston, Sunnighill, Khyber Rock, and nearby areas.
- What should I do while the pressure is low? – Use water sparingly, keep essential uses only, and monitor updates from Johannesburg Water for restoration progress.
- Who can I contact for updates or faults in Bryanston? – Call 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za. You can also follow Johannesburg Water on Facebook or X (@JHBWater).