The unplanned water interruption affects Rivonia Road, Sandton, and surrounding areas. The Illovo Reservoir and tower outlets remain closed while repair work continues. Specialised welding is being done on one side of the HDPE pipe. After the weld, it must cool before work can proceed on the opposite side. Updates will be shared as work progresses or if operational changes occur.
Overview of the outage
- Reason: The Illovo Reservoir and tower outlets are closed for repairs. Weld is being performed on a high-density polyethylene (HDPE) pipe and must cool before continuing on the other side.
- Affected areas: Hurlingham Manor, parts of Parkmore, Sandton, Sandhurst, Morningside, Sandown, parts of Kramerville, Illovo, Birnam, Atholl, and surrounding areas.
- Date and time: 23 March 2026 at 19:10
- Estimated restoration: 00h00 (midnight). Further updates will be provided as work progresses or if changes occur.
- Source: Johannesburg Water Communication and Marketing
- Website: Johannesburg Water customer notices
What caused the outage
- Specialised welding work is being carried out on one side of the HDPE pipe feeding the Illovo Reservoir and outlets.
- Once the weld is completed, it needs to cool before work can proceed on the opposite side.
- This work is necessary to ensure the integrity and safety of the water supply to the affected areas.
What residents should do during the outage
- Use stored water where possible and avoid unnecessary water use.
- Follow updates from Johannesburg Water for changes in restoration times.
- Plan for potential water supply disruptions and consider alternative water sources if needed.
- Report urgent water issues or leaks to Johannesburg Water and monitor the official notices for any changes.
- Stay informed by checking the Johannesburg Water notices page linked above.
Frequently asked questions
- What areas are affected in Illovo and Sandton? The outage covers Hurlingham Manor, parts of Parkmore, Sandton, Sandhurst, Morningside, Sandown, parts of Kramerville, Illovo, Birnam, Atholl, and surrounding areas.
- When will water return in Illovo? The estimated restoration time is 00h00, but updates will be provided if this changes.
- Why is there no water in Illovo and nearby areas? Water is interrupted due to repairs on the Illovo Reservoir and outlets, including welding on the HDPE pipe that supplies the area.
- What is being done to fix the issue? Specialised welding is being performed on one side of the HDPE pipe. After welding, the joint must cool before work can continue on the opposite side.
- Where can I find official updates? Updates are issued by Johannesburg Water and can be viewed on the source page: Johannesburg Water customer notices.
- Are there more Johannesburg Water notices I can read? Yes. See more notices at Johannesburg Water notices.