Repairs have been successfully completed, and the water supply is being restored to the system. However, the system needs time to refill, recharge pipelines, and build up enough pressure before supply can fully normalise. Lower-lying areas will receive water first, while higher-lying areas may experience delays due to elevation and the time needed to establish adequate pressure. Residents are advised to allow time for the system to stabilise and to use water sparingly where supply has begun to help the recovery process.
Detailed list
- Reason for outage: Unplanned water interruption due to repairs at 161 Rivonia Road, Sandton.
- Current status: Repairs completed; water supply being restored. Full normalisation requires time for refilling and pressure recovery.
- Date and time of notice: 25 March 2026 – 18:30.
- Location of affected work: 161 Rivonia Road, Sandton.
- Affected areas: Hurlingham Manor; parts of Parkmore, Sandton, Sandhurst; Morningside; Sandown; parts of Kramerville, Illovo, Birnam, Atholl; and surrounding areas.
- Who to contact for queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- What residents should do:
- Be patient as the system stabilises.
- Water in lower-lying areas will arrive first.
- Use water sparingly where it has started to arrive to help the system recover and reach all areas.
- Source of notice: Johannesburg Water Communication and Marketing.
- Links:
- Full notice and updates: Johannesburg Water notices
- More Johannesburg Water notices: more notices
Frequently asked questions
When is the water coming back in Illovo?
Water in Illovo will return as the system refills and pressure builds. Lower-lying areas get water first, so Illovo may see earlier restoration than higher areas, but full normalisation takes time.
Why is there no water in Illovo right now?
There is no water currently in Illovo until the system refills and pressure is restored. Lower-lying areas are prioritised during recovery, and Illovo may experience delays due to elevation and pressure-building time.
Which areas will get water first after repairs?
Lower-lying areas are prioritised. In this notice, Hurlingham Manor and parts of Parkmore, Sandton, Sandhurst, Morningside, Sandown, and nearby areas may see earlier restoration.
How long will it take for the system to stabilise?
The time to stabilise varies by area. It depends on how quickly the system refills, recharges pipelines, and builds pressure to reach higher elevations.
Who can I contact for updates?
You can call 0860 056 2874 or 011 688 1699, email fault@jwater.co.za, or check Johannesburg Water on Facebook or X (@JHBWater) for updates.