Johannesburg Water reports an unplanned water interruption due to a burst pipe on Achter Road in Paulshof. Repairs started after suspension due to technical difficulties, and water supply remains isolated to allow work to continue. Residents in the affected areas may experience low pressure or no water until restoration progresses. No estimated time of restoration is available at this moment. Further updates will be shared as work advances.
Key details
- Reason for outage: Burst pipe on Achter Road, Paulshof. Repairs suspended overnight due to technical difficulties and resumed this morning.
- Affected areas: Edenburg, Paulshof, parts of Rivonia, Petervale, parts of Bryanston, Sunnighill, Khyber Rock, and surrounding areas.
- Current status: Water supply isolated to facilitate repairs. Some areas may experience low pressure or no water.
- Estimated time: No estimated restoration time available yet. Updates will be provided as progress is made.
- When updates will be posted: As work progresses. For queries, contact Johannesburg Water.
- Where to get updates: Johannesburg Water communications channels. See below for contact details.
- Contact for service queries: Phone 0860 056 2874 or 011 688 1699, Email fault@jwater.co.za.
- Source: Johannesburg Water – Customer Notices.
- More notices: For other notices, see Johannesburg Water notices.
What you should do
- Conserve water where possible. Use only what you need until supply improves.
- Check your property for any taps or valves that may help you manage limited water.
- Avoid using appliances that consume a lot of water if pressure is low.
- Report any issues or loss of supply to Johannesburg Water via the contact details below.
- Stay updated by checking the Johannesburg Water notices page linked above.
Frequently asked questions
- In Edenburg, when will the water return on Achter Road?
There is currently no estimated restoration time. Updates will be provided as repairs progress. - Why is there no water in Paulshof area?
Water supply is isolated to repair a burst pipe on Achter Road in Paulshof. Some areas may experience low pressure or no water. - What areas are affected in Rivonia and Bryanston?
Affected parts of Rivonia and parts of Bryanston are included among the affected zones for this outage. - What should residents in Petervale do about the outage?
Conserve water, monitor for updates, and contact Johannesburg Water if you have issues with supply. - How can I get updates on the repair progress in Sunnighill and Khyber Rock?
Updates will be published as work progresses. You can also contact Johannesburg Water for information. - Where can I report faults or get more information?
Phone 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za. Updates are also posted on the Johannesburg Water page linked above.