Unplanned water interruption affecting parts of Alexandra. A burst pipe at 410 East Bank Avenue is being repaired to restore supply and limit water losses. Expect low pressure to no water in surrounding areas until work is finished. There is no estimated restoration time yet. Further updates will be shared as repairs progress.
Key details
- Reason for outage: Burst pipe on the pipeline at 410 East Bank Avenue, Alexandra.
- Location: 410 East Bank Avenue, Alexandra and surrounding parts of Alexandra.
- Operator: Johannesburg Water, working to isolate the affected section to enable repairs and reduce water losses.
- Impact: Low water pressure to no water in the surrounding areas of Alexandra.
- Estimated restoration: Not available at this time.
- When issued: 26 May 2026 at 15:30.
- Contact for updates or queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Source of notice: Johannesburg Water Communications and Marketing.
What to do right now
- Conserve water where you can. If you have some supply, use it sparingly.
- Check your taps and consider collecting and storing water for essential needs if possible.
- Report any service issues or changes in status to the contacts above.
- Stay tuned for updates. More information will be shared as repairs progress.
Frequently asked questions
-
When will water return in Alexandra (410 East Bank Avenue area)?
There is no estimated time of restoration yet. Updates will be provided as repairs progress. -
Why is there low pressure or no water in Alexandra during this outage?
A burst pipe has been isolated to protect the rest of the system and allow repairs, which reduces water supply to the surrounding areas until the pipeline is fixed. -
What areas are affected by this burst pipe near Alexandra?
Parts of Alexandra and the surrounding area may experience low pressure to no water. -
How can I get updates about the outage?
Follow updates from Johannesburg Water via their contact channels: fault@jwater.co.za, 0860 056 2874 / 011 688 1699, Facebook, or X @JHBWater. Updates will be posted as repairs progress. -
Where can I read the official notice?
Visit the official notice page at Johannesburg Water: Customer notices.
For more Johannesburg Water notices, see more notices.