Johannesburg Water is dealing with an unplanned water interruption. A burst pipe is affecting supply in parts of Alexandra. Crews are on site and working to secure materials and complete repairs. Water is currently isolated to prevent losses. Expect low pressure to no water in affected areas until repairs finish. There is no estimated restoration time yet. More updates will follow as work progresses.
Key details about the outage
- Reason for outage: Burst pipe at 44 11th Avenue, Alexandra, causing water supply disruption.
- Location affected: Parts of Alexandra from 6th Avenue to 18th Avenue and surrounding areas.
- Current status: Water supply isolated (closed) to prevent losses while repairs are underway.
- On-site actions: Johannesburg Water teams are attending the burst and sourcing required materials.
- Impact on residents: Low pressure to no water in the affected areas until repairs are completed.
- Estimated restoration time: Not yet available. Further updates will be provided as repairs progress.
- Reported date and time: 09 May 2026 – 14:05
- Issuing body: Johannesburg Water Communications and Marketing
- Contact for service queries: 0860 056 2874 / 011 688 1699
- Contact email: fault@jwater.co.za
What residents should do
- Use water sparingly where it is still available.
- Store water where possible for essential needs during the outage.
- Report any unusually low pressure or absence of water to the provided contacts.
- Follow Johannesburg Water on Facebook or X (formerly Twitter) for updates.
- Check for the latest notices at the official Johannesburg Water notices page.
To read the full official notice, visit the source page: Johannesburg Water notices.
For more Johannesburg Water notices, you can explore this page: more Johannesburg Water notices.
Frequently asked questions
- Alexandra: When will water return in 44 11th Avenue area? There is no estimated restoration time yet. Updates will be provided as repairs progress.
- Alexandra: Why is there no water in Alexandra from 6th to 18th Avenue? A burst pipe at 44 11th Avenue required isolation of the water supply to prevent losses while repairs are carried out.
- Alexandra: What should I do during the outage? Conserve water, store water for essentials, and monitor updates from Johannesburg Water.
- Alexandra: Who is handling the repairs? Johannesburg Water teams are on site, sourcing materials and performing the repairs.
- General: How can I get updates? Call 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za, and follow Johannesburg Water on Facebook and X.