Johannesburg Water is currently addressing repairs at the Ennerdale Reservoir. The work requires temporarily closing the reservoir, which may lead to no water for some customers in the affected area. Water is expected to gradually return as repairs finish and the system stabilises. Estimated restoration time is 16:00 today. Further updates will be shared as available.
Detailed list of key details
- Reason for outage: Unplanned water interruption due to repair work at the Ennerdale Reservoir.
- Location of impact: Ennerdale and the Lawley Reservoir supply zone.
- Timeframe: Outage started today; outlet will be gradually reopened as repairs are completed.
- Estimated restoration time: 16:00 today.
- Source of notice: Johannesburg Water, issued 8 May 2026 at 13:50.
- Contact for service queries:
- Phone: 0860 056 2874
- Phone: 011 688 1699
- Email: fault@jwater.co.za
- Where to find updates: Johannesburg Water communications channel pages and the original notice link.
What you should do during this outage
- Save and use water carefully if you have some remaining supply.
- Check for updates from Johannesburg Water for restoration progress.
- Report any water supply issues to the contact channels above.
- Be prepared for the possibility that some areas may experience longer interruptions.
- Share this information with neighbours who may not have immediate access to updates.
Frequently asked questions
- What areas are affected by the Ennerdale Reservoir outage? Ennerdale and the Lawley Reservoir supply zone are affected.
- Why is there no water in Ennerdale and Lawley? The reservoir is temporarily closed for repairs, causing a temporary water interruption.
- When will water start flowing again in Ennerdale? Water is expected to gradually reopen as repairs finish; restoration is targeted for 16:00 today.
- Where can I get updates on the situation in Ennerdale? Updates will be posted by Johannesburg Water via their notices channel and media statements. See the source notice at the link below for the latest information: Johannesburg Water customer notices.
- How can I contact Johannesburg Water for queries about Ennerdale? Phone 0860 056 2874 or 011 688 1699, or email fault@jwater.co.za. You can also follow Johannesburg Water on Facebook or X for updates: Facebook: Johannesburg Water and @JHBWater.
More information
For further notices from Johannesburg Water, you can explore more updates here: Johannesburg Water notices.