A major water burst at 89 High Street, The Hill has prompted Johannesburg Water to isolate the supply to prevent further loss. A team is on site and repairs are underway, which may cause low water pressure or no water for residents in the affected area, including Rosettenville. There is currently no estimated time for restoration. updates will be shared as work progresses.
Details of the outage
- Incident location: 89 High Street, The Hill
- Cause: Major burst pipe necessitating water isolation to stop further damage and begin repairs
- Area affected: Rosettenville
- Current status: Water supply isolated; low pressure to no water in the affected supply area
- Time of notice: 10 April 2026 – 13:05
- Response: Johannesburg Water team dispatched to site
- Estimated restoration time: Not available yet
- Updates: To be provided as repairs progress
- Contact for queries: 0860 056 2874 / 011 688 1699
- Email for faults: fault@jwater.co.za
- Official notice source: Johannesburg Water
What residents should do during this outage
- Conserve water where you can and use stored water for essential needs
- Check for updates from Johannesburg Water regularly
- Report any further issues or leaks to the provided contact channels
- Avoid using high-water-demand appliances until normal supply returns
- Share the information with neighbours, especially those who may need help
Frequently asked questions
-
Rosettenville: Why is there no water in Rosettenville?
A major burst pipe at 89 High Street, The Hill required the water supply to be isolated to stop further loss and begin repairs, affecting surrounding areas including Rosettenville. -
When will the water come back in The Hill?
There is no estimated restoration time yet. Updates will be provided as repairs progress. -
What should residents do in The Hill and Rosettenville now?
Conserve water, await updates, report issues to the contact channels, and avoid unnecessary water use until supply returns. -
How can I get updates for this outage in The Hill?
Check official notices from Johannesburg Water and contact the fault line or email for faults. You can also follow Johannesburg Water on Facebook or X for updates. -
Who can I contact for more information about this outage in The Hill?
Service queries can be logged via 0860 056 2874 or 011 688 1699, and faults can be emailed to fault@jwater.co.za.
For more information, see the official notices at Johannesburg Water customer notices. You can also explore more Johannesburg Water notices here: Johannesburg Water notices.