Johannesburg Water is dealing with a burst pipe on Achter Road in Paulshof. To fix the problem, the water supply has been shut off to the affected areas. People in Edenburg, Paulshof, parts of Rivonia, Petervale, parts of Bryanston and surrounding areas may experience low water pressure or no water while repairs are carried out. There is no estimated time for restoration yet, and updates will be shared as work progresses.
Details of the notice
- Reason for outage: Burst pipe on Achter Road, Paulshof.
- Location affected: Achter Road area, Paulshof; also Edenburg, parts of Rivonia, Petervale, parts of Bryanston, and surrounding areas.
- Outage status: Water supply isolated to the affected areas to enable repairs.
- Time and date of notice: 29 March 2026 at 11:55.
- ETA: There is currently no estimated time of restoration.
- Updates: Further updates will be provided as work progresses.
- Contact for service queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Source: Johannesburg Water notice
For the official notice and more updates, visit the source page at Johannesburg Water customer notices. For more notices from Johannesburg Water, see Johannesburg Water notices.
What residents should do during the outage
- Conserve water where possible.
- Expect low pressure or no water in affected areas.
- Store a small amount of water for essential needs if you can.
- Keep an eye on updates from Johannesburg Water via their channels.
- Report issues to the contacts listed above if you experience unusual problems.
Frequently asked questions
When will water be restored in Edenburg and Paulshof?
There is currently no estimated time of restoration. Updates will be shared as work progresses.
Why is there no water in parts of Rivonia and Bryanston?
The outage is due to a burst pipe on Achter Road in Paulshof. Water supply to Edenburg, Paulshof, parts of Rivonia, Petervale, and parts of Bryanston has been isolated to allow repairs.
What should residents do in the meantime?
Conserve water where possible, expect low pressure or no water, and monitor official updates for progress and any new restoration timings.