Johannesburg Water reports an unplanned water interruption affecting parts of Rivonia, Morningside, Atholl, Benmore, Morningside Manor, Birman, Strathavon, Parkmore, Illovo, Hurlingham Manor, Sandhurst, Sandown, Sandton, Kramerville and surroundings. A pipeline re-burst occurred on 24 March 2026 after repairs to a major 450mm pipe burst at 161 Rivonia Road, Sandton. The team is isolating the Illovo reservoir and tower to prevent further water loss. The contractor has been notified and will return to site to assess damage and resume repair work. There is no estimated restoration time yet. Updates will follow as repairs progress. For more details, visit the official notice source and Johannesburg Water notices pages.
Detailed list
- Reason for outage: A 450mm pipe burst at 161 Rivonia Road, Sandton was repaired, but the pipeline re-burst this morning, 24 March 2026.
- Current action: A team has been dispatched to isolate the Illovo reservoir and tower to prevent further water loss.
- Next steps: The contractor has been notified and will return to site to assess damage and resume repair work.
- Affected areas include:
- Parts of Rivonia
- Morningside
- Atholl
- Parts of Benmore
- Morningside Manor
- Birman
- Parts of Strathavon
- Parts of Parkmore
- Illovo
- Hurlingham Manor
- Sandhurst
- Sandown
- Sandton
- Parts of Kramerville
- Surroundings
- Impact: Customers in affected areas may experience low pressure or no water.
- Estimated restoration time: Not yet available.
- Contacts for service queries:
- Phone: 0860 056 2874 / 011 688 1699
- Email: fault@jwater.co.za
- Facebook: Johannesburg Water
- X: @JHBWater
- Source and notices: See the official notice at Johannesburg Water and related notices pages.
Frequently asked questions
Questions and answers to help explain the outage and what residents should do.
- When will water return to Illovo after the re-burst? There is no estimated restoration time yet. Updates will be provided as repairs progress.
- Why is there no water in Sandton and Sandown? The re-burst has caused the Illovo reservoir and tower to be isolated to prevent further water loss, which may affect supply to nearby areas including Sandton, Sandown and surrounding zones.
- Which areas are affected in Rivonia and Morningside? Parts of Rivonia, Morningside, Atholl, parts of Benmore, Morningside Manor, Birman, Strathavon, Parkmore, Illovo, Hurlingham Manor, Sandhurst, Sandown, Sandton and parts of Kramerville.
- What should residents do during this outage? Conserve water where possible. Report any outages or low-pressure issues through the contact channels below. Monitor updates for restoration timing.
- How can I report faults or get updates? Contact Johannesburg Water at 0860 056 2874 or 011 688 1699, fault@jwater.co.za, or via their social channels (Facebook and X).
- Where can I read the original notice? See the official notice page at Johannesburg Water customer notices.
For more Johannesburg Water notices, visit more Johannesburg Water notices.